Manager HR Operations
Manager HR Operations
Key Responsibilities:
• Daily – HR Operations & Employee Services: Supervise employee-related operational activities,
HR requests, attendance exceptions, employee records and coordination with relevant departments.
• Daily – Employee Relations & Grievance Management: Manage employee grievances, workplace
concerns, disciplinary documentation, employee complaints and policy-related issues through
approved procedures.
• Weekly – Project/Site HR Coordination: Monitor HR activities across project sites including
attendance, manpower records, employee concerns, site accommodation/benefits coordination and HR
policy compliance.
• Weekly – Attendance, Leave & Payroll Inputs: Review attendance, leave, overtime, deductions,
allowances and payroll-related changes in coordination with the C&B; team.
• Monthly – Compensation & Benefits Administration: Oversee salary administration, employee
benefits, allowances, reimbursements, increments, payroll coordination and approved compensation
changes.
• Monthly – Employee Engagement & Welfare: Plan and oversee approved employee engagement,
recognition, welfare, communication and employee feedback initiatives for Head Office and sites.
• Monthly – HR Operations Reporting & Controls: Prepare consolidated reports covering
attendance, payroll inputs, benefits, grievances, engagement activities, employee movement and
project/site HR performance.
• Quarterly – Employee Relations & Compliance Review: Review employee relations trends,
grievance closure, disciplinary cases, attendance compliance, policy implementation and site HR
controls.
• Quarterly – HR Service Delivery & Process Improvement: Review HR Operations workflows,
payroll controls, employee service efficiency, site HR coordination and engagement effectiveness;
implement approved improvements.
Key Requirements:
• Qualification: Bachelor’s/Master’s degree in Human Resources Management, Business
Administration, Management or related discipline. Professional HR certification preferred.
• Experience: 9-10 years of relevant HR experience, including at least 4 years in a managerial role,
covering HR Operations, Compensation & Benefits, Employee Relations, Employee Engagement and
multisite HR coordination. Experience in construction/project-based organizations preferred
